Provide First Aid HLTAID011 | REACHAU | Byford | Armadale | Mundijong | Rockingham | Regional Western Australia

HLTAID011 is the nationally recognised standard for workplace first aid in Australia.

This course provides the practical skills and knowledge required to provide a first aid response to a casualty in a range of situations.

What You Will Learn:

  • Basic Life Support: CPR and AED use for adults, children, and infants.

  • Medical Condition Management: How to respond to asthma, anaphylaxis, and diabetes.

  • Trauma Care: Managing bleeding, burns, fractures, and bites/stings.

  • Medical Emergencies: Recognizing signs of stroke, heart attack, and seizures.

  • Legal: Workplace responsibilities and incident reporting.

Course Formats:

  • Refresher / Blended: A short online theory component followed by a 3–4 hour practical session. This is the most popular option for maintaining compliance.

  • Full Day: 5 hours of face-to-face training. Recommended for those who are new to first aid or prefer more hands-on practice.

Who Needs This?

  • Designated workplace first aiders (WHS compliance).

  • School staff, sports coaches, and community leaders.

  • Anyone wanting the skills to help family or friends in an emergency.

Key Information:

  • Validity: 3 years (CPR component should be refreshed every 12 months).

  • Certification: Statement of Attainment issued within 24 hours of successful completion of all components (including payment).

    Training and Assessment is Delivered on behalf of ABC First Aid RTO 3399.

Why Does First Aid Matter?

The best workplaces invest in their people.

Ensuring your team is trained in First Aid shows a commitment to wellbeing, safety, and leadership.

A workplace that values health and safety is usually one that values its people.

For individuals, refreshing your skills gives you the ability to protect those around you, whether it’s at work, home, or out in the community.

Legal Requirements: It’s Not Optional

Under Australian Work Health and Safety (WHS) Regulations, First Aid isn’t just nice to have, it’s a legal obligation.

According to Safe Work Australia, every workplace must ensure:

Adequate numbers of trained First Aiders are present.

First Aiders hold at a minimum, a current HLTAID011 certificate from a Registered Training Organisation (RTO).

Regular refreshers are attended to maintain skills.

WorkSafe guidelines state you should have:

1 First Aider per 50 workers in low-risk workplaces (offices).

1 per 25 workers in high-risk workplaces (construction, manufacturing).

1 per 10 workers in remote, high-risk workplaces (mining).

Certain industries such as education, childcare, remote services, and those handling hazardous materials may require additional First Aid Training due to higher risks and the Advanced First Aid HLTAID014 or Remote/Isolated Area First Aid HLTAID013 provide those additional skills.

Why Refresh Every 3 Years (or Sooner)?

While the HLTAID011 certificate is valid for 3 years, WorkSafe and industry best practice strongly recommend annual CPR refreshers (HLTAID009) to maintain competence in life-saving skills.

Techniques evolve with updated research.

Your confidence is key in an emergency.

Book Your Training

✅ For workplace compliance
✅ For your team’s safety
✅ For your own peace of mind

📞 Get in touch today to discuss your business needs or to join a public session.

Flexible, Local, Personal

On-site training at your business, school, or community venue.

Custom sessions for your team’s needs and availability.

Public courses with flexible times and locations.

Private bookings available for individuals and small groups.

We’ll create classes where and when you need them.

Course Details: HLTAID011 - Provide First Aid

Unit Description

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies. It applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.


Elements and Performance Criteria

1. Respond to an emergency situation

  • 1.1 Recognise and assess an emergency situation.

  • 1.2 Ensure safety for self, bystanders, and casualty.

  • 1.3 Assess the casualty and recognise the need for first aid response.

  • 1.4 Seek assistance from emergency services.

2. Apply appropriate first aid procedures

  • 2.1 Perform cardiopulmonary resuscitation (CPR) in accordance with ARC guidelines.

  • 2.2 Provide first aid in accordance with established first aid principles.

  • 2.3 Display respectful behaviour towards the casualty.

  • 2.4 Obtain consent from the casualty where possible.

  • 2.5 Use available resources and equipment to make the casualty as comfortable as possible.

  • 2.6 Operate first aid equipment according to manufacturer’s instructions.

  • 2.7 Monitor the casualty’s condition and respond in accordance with first aid principles.

3. Communicate details of the incident

  • 3.1 Accurately convey incident details to emergency services.

  • 3.2 Report details of the incident in line with appropriate workplace or site procedures.

  • 3.3 Complete applicable workplace or site documentation, including incident report forms.

  • 3.4 Maintain privacy and confidentiality of information in line with statutory or organisational policies.

4. Review the incident

  • 4.1 Recognise the possible psychological impacts on self and other rescuers and seek help when required.

  • 4.2 Contribute to a review of the first aid response as required.


Assessment Requirements

To demonstrate competency in this unit, candidates must meet the following Performance Evidence during practical assessments:

  • Unconscious Casualty Management: Manage an unconscious, breathing casualty by appropriate positioning (recovery position).

  • Adult CPR: Perform at least 2 minutes of uninterrupted single rescuer CPR on an adult resuscitation manikin placed on the floor.

  • Infant CPR: Perform at least 2 minutes of uninterrupted single rescuer CPR on an infant resuscitation manikin placed on a firm surface.

  • AED Operation: Follow the prompts of an automated external defibrillator (AED) to deliver at least one shock.

  • Trauma & Medical Management: Manage casualties with the following conditions:

    • Anaphylaxis (using an adrenaline auto-injector).

    • Asthma (using a bronchodilator and spacer).

    • Non-life-threatening and life-threatening bleeding (control techniques).

    • Choking and airway obstruction.

    • Envenomation (using pressure immobilisation).

    • Fractures, dislocations, sprains, and strains (immobilisation techniques).

    • Minor wound cleaning and dressing.

    • Nosebleed.

    • Shock.

  • Simulated Incident: Respond to at least one simulated first aid incident where the candidate has no prior knowledge of the casualty's condition.

Knowledge Evidence includes:

  • Legal, workplace, and community considerations (Duty of Care, consent, privacy).

  • Signs, symptoms, and management of various injuries and illnesses (e.g., burns, cardiac conditions, diabetes, drowning, eye injuries, seizures, stroke).

  • Basic anatomy and physiology relating to CPR and first aid.


Physical Requirement Warning

Compliance Note: To be marked as competent in this unit, the HLTAID011 assessment conditions require that a student must be able to perform CPR on an adult manikin placed on the floor for at least 2 minutes. If you have any physical limitations that prevent you from kneeling on the floor, please contact your trainer prior to enrolment.

Why CPR matters

Early CPR buys the person time until help arrives.

CPR supports circulation and gives someone a fighting chance at survival.

Regular CPR training helps you override panic and follow a simple plan.

Protects your Workplace, Family, Friends and Community.

Enhance your resume, many roles require current CPR for Workplace Safety Compliance.

Focus on the reality of Cardiopulmonary Resuscitation and the need for auto-pilot actions, also known as muscle memory that you can use under pressure.

Attend our Memorable, practical and realistic training.

When the heart or breathing stops, every second counts.

Effective CPR keeps oxygenated blood moving to the brain and vital organs until a defibrillator or paramedics arrive.

Early action from a bystander can be the difference between life and loss, at home, work, or in the community.

CPR is about survival, not always in the way you might think.

"When people understand the ‘why’ behind what they’re learning, the skills stay with them for life."

What is HLTAID011 Provide First Aid?

HLTAID011 is the current nationally accredited First Aid unit in Australia. It covers CPR, managing a wide range of medical emergencies, and providing First Aid in the workplace or community. It’s the standard course most employers require.

How long does the course take?

The full day HLTAID011 runs for around 5 hours face-to-face. This format is ideal for first-time learners or anyone who hasn’t refreshed their First Aid skills in a while.

How often do I need to renew my First Aid certificate?

Your HLTAID011 certification is valid for 3 years, but CPR (HLTAID009) is recommended to be refreshed every 12 months to stay current with ARC (Australian Resuscitation Council) guidelines.

What will I learn in this course?

You’ll cover CPR, bleeding control, burns, fractures, allergic reactions, asthma, seizures, strokes, bites and stings, heat and cold emergencies, legal responsibilities, and more. It’s a thorough course that gives you practical skills for real-world emergencies.

Do I need to complete any pre-work?

Yes, there is a short online pre-course component to complete before the face-to-face session. This keeps the training day focused on hands-on practice.

*please send a message if you need a paper version - this can be arranged.

Who should do this course?

Anyone can do HLTAID011. It’s especially recommended for:

Workplace staff needing accredited First Aid

Parents and carers

Coaches, teachers, and community leaders

People working in childcare, aged care, hospitality, construction, or remote areas

What qualification will I receive?

On successful completion, you’ll receive a Statement of Attainment for:

HLTAID011 Provide First Aid

HLTAID010 Provide Basic Life Support

HLTAID009 Provide CPR

Is this course nationally recognised?

Yes. HLTAID011 is a nationally recognised unit of competency. Your certificate will be valid across Australia.

Do I need to be physically fit to complete the course?

Some activities, such as performing CPR on the floor for 2 minutes, are required for assessment. If you have concerns, talk to us before booking — we can discuss reasonable adjustments.

First Aid Certification with Britt

Workplace, community, daycare, schools, everyone...

Renew Your First Aid Certificate

or Attend for the First Time

Annual CPR Refresher

Provide First Aid

Childcare First Aid

Remote or Advanced First Aid

Important compliance notes

In an emergency, call 000.
Training complements but does not replace medical advice.
Doing something is better than doing nothing.
CPR skills are recommended to be refreshed every 12 months

First Aid, Child Care, Remote and Advanced are recommended to be refreshed every 3 years

Training and Assessment is Delivered By Regional Education and Career Help Australia | First Aid Certification

on Behalf of ABC First Aid RTO 3399 since 1997.

ABC First Aid Compliance Red Heard with White cross and heartbeat graph within

Regional Education and Career Help Australia, First Aid Certification acknowledge the Traditional Custodians of the land across Australia, including the Noongar and Torres Strait Islander peoples.

We pay our deepest respects to Elders past, present and emerging, whose enduring connection to Country, culture and community continues to guide us.

As the founder, I, Britt Brennan, honour the journey that brought my family to the Keerup (Kirup) region in the 1850s and the personal growth I experienced living and working in Nullagine (Biybara/Pilbara) as a young adult.

Now, with my family living on Whadjuk Noongar Country - from Jandakot, the land of the Whistling Eagle, to Mundijong, meaning "red-tailed black cockatoo"

I remain deeply grateful to walk and work on this land.

REACHAU logo featuring a green map of Australia with a graduation cap and upward arrow, symbolising Regional Education and Career Help Australia
FOLLOW ON SOCIAL MEDIA